Frequently Asked Questions
How do I schedule an appointment?
To schedule in Coon Rapids, please call 763.780.1520.
To schedule in Cambridge, please call 763.689.9407.
To schedule in Chisago City, please call 651.257.2733.
Do you accept my insurance?
We accept all major insurances.
Do I need a referral from my doctor?
It depends on your insurance.
How long will my appointment last?
Therapists allow one hour for each session.
How can I make a payment on my account?
Copays are due at the time of session. Co-insurance and Deductibles will be applied to your account. Statements are mailed after the 15th of each month. You may send in payment by check, cash, or credit/debit card information.
To mail your payment, please send it to:
199 Coon Rapids Blvd, Suite 306
Coon Rapids, MN 55433
You are also welcome to place a credit card on file. On the 15th of each month, your statement balance will be applied to this credit card. To download and print the authorization form, please click here. You may return this form to an office manager at any of our locations or mail it to our Coon Rapids office.
What is your cancellation policy?
We require a 24 hour notice of cancellation.
If notice has not been received, a cancellation fee of $60.00 will be charged.
Do you offer in-home counseling?
We have a contract with Anoka County for all in-home therapy.
Do you prescribe medication?
No, we do not have psychiatrists on staff.
I have a question on my statement - who do I call?
Please call Karen at 763.780.1520, extension 216.